When it comes to hiring the best plumber, there are typically a lot of options in a local area, but what differentiates a good tech from a great one?
Warner Service details what homeowners should look for in an expert to get the best service in the business:
Pay attention to detail. A great technician goes through the assigned procedure without skipping any steps to ensure that the job is carefully completed with the best possible solution. They should also be able to maintain accurate records of each visit, the work that was performed, and any equipment that was used.
Be knowledgeable. A great plumber should have vast knowledge on the basics of water heaters, gas piping, sewage pumps, drain cleaning, and water systems. It’s especially outstanding if they specialize in an area of expertise, such as high pressure water jetting.
They should also understand technical data, including specifications, schematics, ladder logic, and common household blueprints. Technical data also consists of applicable plumbing-related codes and licensing information, such as MD REG PLBG GAS FITTER, MASTER PLUMBER, and more.
If they understand the ins and outs of the job, it makes answering all of your questions much easier.
Communicate effectively. Communication is key in any relationship, and the one between you and your local plumber is no different. They should be able to communicate with you effectively and in a timely manner in the case of scheduling conflicts, emergency plumbing visits, and maintenance agreement renewals.
Manage their time. Any plumbing expert should be able to manage a schedule while remaining organized. Even with multiple calls and visits a day, they should understand that you have a schedule to keep as well. Your local plumber should be able to efficiently finish each task in order to move on to the next without keeping you waiting.
Quote reasonably. Contractors have a bad rep for overcharging homeowners for a project. A quality plumbing professional should give you a reasonable quote and be willing to discuss each charge.
Go over safety standards. A great plumber is aware of the various safety hazards that are associated with the job as well as best practices for preventing accidents.
It’s best if the expert comes from a reputable company that requires their employees to go through continual technical training, so every expert remains current with the latest industry safety methods.
Bonus points if your plumber goes over safety regulations with you to ensure that you understand exactly what’s going on in your home.
Work in (most) natural conditions. When your pipe bursts or freezes during a snowstorm, a plumber shouldn’t complain about the wintry conditions. A positive attitude is key to completing the job correctly.
Have excellent customer service skills. Your plumber should explain to you what they’re doing without too much technical jargon, and they should patiently answer any and all of your follow-up questions. Lastly, they should feel comfortable making reasonable recommendations for future plumbing repairs and replacements.
They can even offer a few maintenance tips during their visit. For example, Warner Service offers a Plumbing Maintenance Checklist for homeowners. It details common plumbing problems, so you can identify and solve them quickly. Feel free to download it by clicking on the button below:
Overall, a great plumber is communicative, timely, knowledgeable, and positive. Our experts at Warner Service have all of those characteristics and more. We go above and beyond to make sure that your home is taken care of like our own.
If you’d like to see firsthand, schedule an appointment with one of our expert Frederick plumbers by clicking here.